H&A Gems & Mineral, is an independently owned, young thriving company, specializing in reselling of natural stones, crystals, and spiritual goods.
We are a unique, busy gem & mineral retail store that is positioned in a mall located within the heart of metro Seattle. Our clientele is from all different walks of life, and we encompass many different science and metaphysical traditions. Our customer base is growing daily as we are attracting global tourists, business people, and people who are returning to their sacred earth connections.
We have very diverse staff, and our primary goal is making sure our customers feel enriched & accepted. We provide top notch customer service, therefore applicants must be capable of going above and beyond to fit in with our downtown lifestyle company culture.
Job Responsibilities:
- Serves customers by helping them select crystals, gems, minerals, jewelry and art.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers’ questions.
- Directs customers by escorting them to racks and counters.
- Provides excellent customer service.
- Manages financial transactions.
- Processes payments by totaling purchases, processing cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Pay and hours:
Rate of pay: $19.97/hr
*Performance review will be done semi-annually during the first and third quarter. Qualification will depend on the sales performance, customer service capabilities, work ethic performance, along with the experience and product knowledge gained, during the first quarter of employment.
Initial hourly rates are negotiable depending on the previous job or industry experience.
Shifts are seven to ten hours. Current openings are 1-2 days a week and coverage as needed (for coworker vacation and event coverage).
Mornings.
Days.
Evenings.
Weekends.
Skills and Qualifications:
- Listening
- Cheerful working attitude with teamwork and people skills.
- Excellent customer service. Greet and serve customers in a welcoming manner, respond to questions about products and practices.
- Be punctual, dependable, compassionate, and open minded.
- Drives sales through engagement of customers, cross selling, and sharing product knowledge.
- Ring up in-store sales, fulfill online website and customer pick-up orders.
- Receive tasks from shift leader(s), participate in cleanliness and side-duties of the store.
- Assist with inventory, including receiving, crafting, and stocking merchandise.
- Assist in maintaining the back stock room and setting up merchandise displays on the sales floor.
- Keep up with industry trends and constantly improve product knowledge.
- Team up with co-workers to ensure proper customer service, product assortments, and store operations.
- Excellent communication and customer service skills.
- Ability to multitask and adjust to changing priorities.
- Must have open availability, and ability to work a flexible schedule - including holidays.
- Product knowledge of gems, minerals, and crystals.
- Must have basic POS, computer, and math skills.
- Must be able to work under pressure at a busy store.
- Willingness to accept feedback from management in a positive manner, and act on it appropriately.
- Must have a strong work ethic and sense of personal responsibility.
- Meeting sales goals
- Design skills and knowledge
- Creative or artist
- Radiate a high energy level
Education and Experience Requirements:
- High school diploma or GED
- Passion and knowledge of crystals, gemstones, and similar spiritual products.
- Ability to craft beaded bracelets or have independent creative projects.
- 0-1 years of retail experience desired
If you lack sales skills, customer service skills, communication skills, and cannot work standing up long hours; do NOT apply.
To make the hiring process simple we would appreciate all interested applicants sending an up-to-date resume or work history along with a cover letter. hagemsandminerals@outlook.com